Please note this upgrade does not include access to the show. A separate ticket is required in order to access the inclusions of the upgrade.

The Three Days Grace Meet & Greet VIP Upgrade includes*: 

- Official meet & greet with Three Days Grace, including one photo with the band members

- Exclusive production tour experience, including a rig rundown led by a member of the Three Days Grace tour team and the chance to view a Three Days Grace memorabilia display

- One autographed VIP-exclusive Three Days Grace merchandise item, signed by the entire band

- One commemorative VIP laminate & lanyard

- Crowd-free tour merchandise shopping opportunity at a dedicated stand before public doors

- On-site perks such as VIP check-in, black carpet entry, dedicated support staff, and a priority lane into the venue before general doors**

*Please note this upgrade does not include access to the show. A separate ticket is required in order to access the inclusions of the upgrade. Terms & conditions apply. 

**Where available 

Frequently Asked Questions

Q: Does my VIP upgrade give me backstage access?

A: No, our VIP upgrades do not include any form of access backstage.

Q: When will I receive my merchandise?

A: All merchandise will be distributed at check-in on the day of the show. Merchandise must be collected at the event and cannot be shipped out after.

Q: Is there a bag policy?

A: Bag policies vary from show to show. Please check your event venue’s website for more information on their bag policy.

Q: Is parking included?

A: VIP upgrades do not include parking. For more information about parking at the venue, please check the venue website.

Q: When will I receive information about check-in?

A: More information about the VIP upgrades including the check-in location and schedule will be emailed to the purchaser 3 - 5 days before the event.

‍If you have not received this information 3 days before the event, please contact us via email and we will send you the information.

Q: Can I bring my own camera?

A: Camera policies vary from show to show. Please check your event venue’s website for more information on venue bag policy.

Personal cameras will not be permitted backstage or during the meet & greet experience. There will be a professional photographer there to take your picture with the band.

Q: Where can I keep my merchandise during the show?

A: Unfortunately, there is no storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. We are not liable for any misplaced product.

Q: How do I get my tickets?

A: Ticket purchasers will be notified on ticket delivery ahead of the show. Ticket delivery methods vary from venue to venue.

Q: How do I transfer my upgrade to a friend?

A: All VIP upgrades are non-transferable and non-refundable.

Q: I bought this upgrade as a gift. How do I put the VIP upgrades in someone else's name?

A: All VIP upgrades are in the original purchaser's name. The person who arrives at VIP Check-In must have a copy of the original purchaser's ID in order to receive all their upgrade benefits.

Q: Do the VIP upgrades offer accessible seating?

A: Yes, accessible seating is available for VIP upgrades. Please reach out to your local venue to request more information on accessible seating options.

Q: Can I sell my VIP upgrades?

A: No, unfortunately VIP upgrades cannot be resold. VIP upgrades that have been resold will not be valid.

Q: Can I refund my upgrade if I change my mind about going to the show?

A: Unfortunately, all upgrades are non-refundable. Please refer to the Purchase Policy for complete details.

Q: This FAQ does not answer my question. How can I get in contact with you?

For additional inquiries, please fill in this Customer Service Inquiry Form. We would be happy to assist you!