To best serve your needs, we collect the following types of information when you visit https://www.tixr.com.

Personal information

We collect the following personal information from our users:

• Name
• Mailing address
• Phone number
• Email address
• Birthdate
• Sex
• Age
• Payment/Billing Information
• Billing address

You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.

Automatically collected information

We automatically collect usage data on how our users visit https://www.tixr.com, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.

Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access https://www.tixr.com.

Social media information

If you've linked your Tixr account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with Tixr social media accounts.

Tixr does not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.

We only use your personal information to help you utilize everything Tixr has to offer. This includes:

• Creating and maintaining an account with us
• Completing your transactions
• Shipping your purchases
• Fulfilling customer service requests
• Contacting you regarding updates to our company policies
• Making all of Tixr's services available to you in a convenient manner
• Evaluating analytics to see how our customers engage with https://www.tixr.com

Tixr does not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.

We only use your personal information to help you utilize everything Tixr has to offer. This includes:

• Creating and maintaining an account with us
• Completing your transactions
• Shipping your purchases
• Fulfilling customer service requests
• Contacting you regarding updates to our company policies
• Making all of Tixr's services available to you in a convenient manner
• Evaluating analytics to see how our customers engage with https://www.tixr.com

We only store your personal information for the period of time necessary for usage. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.

We do not rent or sell any of your personal information without your explicit consent. However, in order to perform our duties to you, we may share your information with third parties, but only those affiliates that Tixr has fully vetted and created a partnership with.

Some of these affiliates include:

• Integration Partners - Tixr, Inc employs 3rd parties to perform some functions such as cloud storage, analytic tools, administration and support tools, emailing, CRM, payment processing, messaging, and collaboration. These affiliates are only provided with the necessary information that would enable them to provide their service.
• Event Organizers - As a ticketing provider, we sell tickets on behalf of the Event Organizer. Therefore, we need to share your personal information with the Event Organizer so they can provide you with event information like venue, ticket validation, or sales control. Tixr, Inc is not liable for any actions of these parties. If you have concerns or complaints about the use of your personal information by such a party, you must contact that party directly.

The only reason we will ever share your information with affiliates is for the following purposes:

• Providing access to third-party social media accounts
• Infrastructure monitoring
• Analytics
• Displaying content from external platforms
• Processing transactions
• Protecting company from fraud
• Fulfilling and delivering orders
• Measuring marketing and advertising performance
• Providing excellent customer service
• Issuing email and text message communications

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.

You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Tixr and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.

The California Consumer Privacy Act (CCPA) and its amendments (CPRA) give California consumers specific privacy rights over their personal data. Under the CCPA and CPRA, Tixr, Inc is considered a Service Provider. A Service Provider receives and processes personal information on behalf of a business pursuant to a written contract. In this case, the business in question shall be the Event Organizer. As a Service Provider, we commit to implementing the best security safeguards to perform services in compliance with CCPA and CPRA.

We do not utilize any personal or sensitive information for any purposes other than those specifically listed in the contract between the Business (the Event Organizer) and the Service Provider (Tixr, Inc). Since we only use personal information to perform the specific services for the business, all "Right to Delete", "Right to Opt-out", "Right to Opt-in", and "Right to Limit Use and Disclosure" requests should be directed to the Business. If you want to delete your account on Tixr or correct any information you deem inaccurate, please contact Tixr Support immediately. Please see above for our disclosure of how we use personal data. At Tixr, we never discriminate against any consumers who choose to exercise their rights.

We shall honor a California consumer's right to initiate a private cause of action for data breaches under CCPA and CPRA. All disputes or claims relating to data breaches shall be resolved through binding arbitration. The arbitration will be before a single arbitrator conducted in the county and state of your billing address, in the English language, and in accordance with the United States Arbitration Act and the Supplementary Proceeds for Consumer-Related Disputes then prevailing of the American Arbitration Association. You agree that the arbitrator, to the full extent of the law, may not consolidate claims from any other party, and that the dispute resolution will be conducted on an individual basis, not in class, consolidated, or representative proceedings. Further, by agreeing to arbitration you waive any right to a jury trial or to participation in a class action. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. In the event you are the prevailing party, Tixr shall pay your attorney's fees, if any. To begin an arbitration proceeding, you must send an email requesting arbitration and describing your claim to Tixr Support.

The General Data Protection Regulation (GDPR) is a data privacy law which imposes specific obligations on organizations which target or collect data related to people in the European Union. For the purposes of GDPR, Tixr is considered a Data Processor. A Data Processor shall only process personal data when a Data Controller instructs them to do so. In this case, the Data Controller shall be the Event Organizer. As a Data Processor, we commit to using the best practices of confidentiality through technical and organizational measures in compliance with GDPR.

We do not utilize any personal or sensitive information for any purposes other than Data Processing commanded by the Data Controller. Since all personally identifiable information simply passes through Tixr, Inc., all "Right to Erasure" requests should be directed to the Data Controller directly. Tixr, Inc also instructs all Data Controllers we contract with to make marketing opt-outs available for customers and for Data Controllers to honor these preferences. If a customer would also like their information deleted from Tixr's platform, they must delete their Tixr account by contacting Tixr Support.

Tixr is not intended to be used by anyone under the age of 13. By using any Tixr services, you are verifying that you are above the age of 13. If you are a parent or guardian of child under the age of 13 who has mistakenly given us information, please contact us at Tixr Support to request your information under COPPA.

If you have questions regarding this privacy policy, feel free to contact us by filing a Tixr Fan Support Ticket on the Tixr Support tab. A Tixr representative will respond to your privacy policy questions as soon as possible.

This privacy policy was last updated on (July 6, 2023). If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.