ALL SALES ARE FINAL. No Refunds, Exchanges or Rain Checks are allowed.
TICKETS
- Ticket prices do not include taxes and fees.
- All tickets must be ordered online, or at an increased price, at the gate.
- ALL Sales are FINAL. No Refunds, Exchanges or Rain Checks are allowed. This event is a rain or shine event.
- Only purchase GG tickets from the official GG ticketing page (you're here!) If you purchase from another source, you risk purchasing a counterfeit or invalid ticket. GG is not responsible for tickets purchased from unofficial sources.
- Terms and Conditions.
CONFIRMATION
- You will receive an order confirmation email on behalf of GG. If you do not see this email in your inbox, please make sure to check your spam/junk folder.
- If you are still unable to find your order confirmation or are having any other technical ticket-related issues, please contact us at info@thegranitegames.com.
RECEIVING YOUR TICKET
- Ticket can be printed or scanned from mobile device on-site upon arrival. For each ticket purchase, you will receive one code per ticket. I.e. if you order 5x 3-day passes, you will receive 5 unique codes.
- Each will be scannable once. Once scanned, you will be granted access into the event.
- 3-day General Admission ticket holders will recieve a wristband/credential once their tickets are scanned.
MISPLACED TICKETS & WRISTBANDS
- If you misplace your ticket or QR code, please send email to info@thegranitegames.com.
- Once issued a wristband on-site, we are unable to provide another for lost wristbands.
FAQ
- Please note, spectators are NOT able to bring coolers, food, or beverages into the venue.
- Before attending, please be sure to visit the FAQ section on our website to make sure you are prepared.
- Age Restrictions: All attendees 10-years-old and up need a ticket to enter GG. Please note, we recommend that all children under 18 attend with an adult and all children under 13 MUST be accompanied by an adult.
- Companions for those that require medical assistance need to buy a ticket. If your companion will be provided by a company, please email us at info@thegranitegames.com so that we can help you make arrangements.
- All sales are final. No refunds or exchanges. Event is rain or shine.
- CAMERA & DRONE POLICY
- Photography and Footage. Non-professional, non-flash photography and video cameras are permitted at GG venues/events for personal use only. All cameras (video and still) must be hand-held with interchangeable or telephoto lens no longer than 5 inches in length. Monopods, tripods, and cameras with telephoto or interchangeable lenses greater than 5 inches in length (professional photography equipment) are not permitted. Spectators, attendees, visitors and guests may not distribute, use, reproduce, stream, upload, transmit, broadcast, link, exploit or license any description, account, images, pictures, film, digital, video or audio recording, in whole or in part, for any commercial purpose without the prior express written consent of GG in each instance.
- The operation or use of any drones, unmanned aircraft/flying systems, and remotely-controlled or radio-controlled flying machines (whether or not motorized) of all types, shapes, and sizes (collectively, “drones”) at any time on the property of Viking Lakes is prohibited under all circumstances except pursuant to the terms and conditions of written permission from Granite Games. This policy applies to all individuals, persons, companies, and business entities and includes, but is not necessarily limited to, promoters, tenants, renters, patrons, visitors, and guests. Permission to stay or remain on Granite Games policy may, in the discretion of Granite Games, be revoked for any person[s] in violation of this policy.