Presales have closed. Limited lockers still available onsite.
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Learn more about our lockers by reading some frequently asked questions below!
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Charging lockers provide a place for you and your friends to store your freshly scored merchandise, jackets, bags and more - while also providing a charging place for phones, battery banks, and other devices. Each locker is equipped with a 3-in-1 USB charging cable that features type C, lightning (Apple) and micro USB connectors. You'll enjoy freedom with your locker throughout festival hours and come and go as you please. Please, no perishable food or beverages inside the lockers.
Frequently Asked Questions
What is the size of a locker?
Lockers measure 11” wide, 8” high, 18” deep.
What does charging lockers mean?
Each locker includes one 3 in 1 USB charging cable - features type C, lightning (apple) and micro USB connectors, so you do not need to bring your own cables. You can safely charge your devices with these ports inside your locker. For optimal charging speeds, we do not recommend charging more than one device at a time.
What can I store in my locker?
You can store any item that complies with the festivals rules and can be brought into the event, except for perishable food or beverages. We recommend storing merchandise, large jackets, shoes, backpacks, or a change of clothes for cooler nighttime temperatures. You'll appreciate not having to carry these items around during the day!
Where are the lockers located?
There will be 2 locker locations - GA and VIP. More information regarding these specific locations will be available closer to the event. Both locker locations will be labeled on the event map when released.
- VIP lockers are located INSIDE the VIP section & can only be accessed with VIP festival credentials.
- GA lockers are open to all ticketing levels.
Will there be lockers to purchase available at the event?
If the lockers are not sold out online before the event, a limited number will be available for purchase on-site. However, we advise securing your locker in advance to ensure availability and the best price. Prices will be increased onsite at the event.
How do I claim my locker?
On the day of your reservation, please proceed to the appropriate locker location with your government-issued ID, identification card or passport matching your order confirmation to check-in. You will be issued a lock, with the locks combination written on a wristband. It's crucial to keep this wristband safe, as it grants you access to your locker. From there, you can choose any available locker you'd like.
What happens if I lose my wristband?
We understand that accidents happen. If you lose your wristband, head to the locker location with your ID, identification card or passport matching your order confirmation. We will verify your order and issue you a new wristband. For security purposes, we will also change the lock and combination on your locker.
Can I transfer my rental to someone else?
You sure can. Head over to this webpage here to find out about TIXR's Fan Transfers.
When do the lockers open and close?
The lockers will open when the festival opens to guests and remain accessible during festival hours. You have the freedom to traverse the festival grounds as your heart desires, for your locker shall faithfully await your return, embracing your presence whenever you choose to grace it.
What happens if I forgot something in my locker at the end of my reservation period?
These items will be considered abandoned property and will be turned into the event Lost & Found.
Do you guarantee to hold my locker reservation?
We will hold your locker reservation throughout the entire duration of the festival until you claim it.
I lost my receipt, how do I claim my locker?
If you've lost your receipt, please send an email to contact@locknrock.com and we will assist you from there. If you are already at the event, proceed to the locker location with your government-issued ID, identification card, or passport. We will do our best to assist you on-site.
Do you have a question that wasn’t answered here?
We’re pretty friendly over at contact@locknrock.com. Please include "Pilgrimage 2024 Lockers" in the subject line, so we can identify the event you need assistance with.