Learn more about our charging lockers by reading some frequently asked questions below!
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Charging lockers provide a place for you and your friends to store your freshly scored merchandise, jackets, bags and more - while also providing a charging place for phones, battery banks, and other devices. Each locker is equipped with a 3-in-1 USB charging cable that features USB-C, Lightning (Apple) and Micro USB connectors to charge devices. You'll enjoy freedom with your locker throughout festival hours and are free to come and go as you wish. Please, no perishable food or beverages inside the lockers.
Frequently Asked Questions
What is the size of each locker?
Lockers measure: 11” wide, 7.75” high, 15” deep
What does charging lockers mean?
Each locker includes a 3-in-1 USB charging cable - featuring USB-C, Lightning (Apple) and Micro USB connectors - so you do not need to bring your own cables. You may charge devices that use these connectors securely inside your locker. For optimal charging speeds, we do not recommend charging more than one device at a time.
What can I store in my locker?
You can store any item that complies with the festival rules and can be brought into the event, except for perishable food or beverages. We recommend storing merchandise, large jackets, shoes, backpacks, or a change of clothes for cooler nighttime temperatures. You'll appreciate not having to carry these items around during the day!
Where are the lockers located?
There will be one centrally located locker location within the general admission space. This location will be labeled on the event map when released.
Will there be lockers to purchase available at the event?
If the lockers are not sold out online before the event, a limited number will be available for purchase on-site. However, we advise securing your locker in advance to ensure availability and the best price.
How do I claim my locker?
By purchasing a locker ahead of time, you will receive an email the evening before the event from contact@locknrock.com (check your spam if you don't see it in your initial inbox), which will include details on your chosen locker location and information regarding your locker reservation. In this email, you will receive your locker number as well as the combination to the lock which will already be on your locker. If you've received this email, you do not need to check in with a locker attendant and can head straight to your locker! If you did not receive this email - on the day of your reservation, please proceed to the appropriate locker location with your government-issued ID, identification card or passport matching your order confirmation to check-in. You will be issued a wristband with your locker number and lock combination. It's crucial to keep this wristband safe, as it grants you access to your locker. We will provide you with a lock to use on your locker.
What happens if I lose my wristband?
We understand that accidents happen. If you lose your wristband, head to the appropriate locker location with your ID, identification card or passport matching your order confirmation. We will verify your order and issue you a new wristband. For security purposes, we will also change the lock combination on your locker.
Can I transfer my rental to someone else?
You sure can. Head over to this webpage here to find out about TIXR's Fan Transfers.
When do the lockers open and close?
The lockers will open when the festival opens to guests and remain accessible during festival hours. You have the freedom to traverse the festival grounds as your heart desires, for your locker shall faithfully await your return, embracing your presence whenever you choose to grace it.
What happens if I forgot something in my locker at the end of my reservation period?
These items will be considered abandoned property.
Do you guarantee to hold my locker reservation?
We will hold your locker reservation throughout the entire duration of the festival until you claim it.
I have a disability and cannot access the bottom row of lockers.
Please send an email to contact@locknrock.com with "Boots in the Park SANTA CLARITA" in the subject line and we will ensure we place you in a locker in an accessible location.
I lost my receipt, how do I claim my locker?
If you've lost your receipt, please send an email to contact@locknrock.com and we will assist you from there. If you are already at the event, proceed to the locker location with your government-issued ID, identification card, or passport. We will do our best to assist you on-site.
Do you have a question that wasn’t answered here?
We’re pretty friendly over at contact@locknrock.com. Please include "Boots in the Park SANTA CLARITA" in the subject line, so we can identify the event you need assistance with.